Announcements

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Two clients of a WA builder have transferred a total of $72,000 to scammers believing they were paying instalments towards the construction of their homes. The two payments of $38,000 and $34,000 were made when the consumers received emails purporting to be from their builder requesting the payments be made to a different bank account. The emails were fake and the consumers are now attempting to...
Building Commission / Consumer Protection
Media release
17 Jan 2019
The average price of unleaded petrol is set to increase by over 21 cents per litre (cpl) to 135.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 January 2019, all 7-Eleven sites are increasing their ULP price to 142.9 cpl (hiking by 31.6 cpl). Most Coles Express sites are increasing their ULP price to 141.9 cpl, most BP...
Consumer Protection
Media release
14 Jan 2019
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 134.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 January 2019, all Caltex Woolworths and most Coles Express, 7-Eleven and Caltex sites are increasing their ULP price to 139.9 cpl (increasing by between 28.6 cpl and 29 cpl)...
Consumer Protection
Media release
07 Jan 2019
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 135.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 January 2019, most Coles Express sites are increasing their ULP price to 142.9 cpl (increasing by 30 cpl). All 7-Eleven and most BP sites are increasing their ULP price to 139...
Consumer Protection
Media release
31 Dec 2018
Western Australians are well known for their generosity but donors need to ensure that they are dealing with a licensed organisation to ensure their money reaches the intended recipients. Always ask for identification from door-to-door charity collectors and, if you do donate to them, get a receipt. Times for door-to-door collections for a charitable purpose are between 9am and 6pm Monday to...
Consumer Protection
Media release
27 Dec 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 135.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 25 December 2018, most Coles Express sites are increasing their ULP price to 143.9 cpl (increasing by 26 cpl). All 7-Eleven, most Caltex and most BP sites are increasing their...
Consumer Protection
Media release
24 Dec 2018
Western Australians are being warned about the risks of attaching or hanging items around their homes, in the wake of a young man’s tragic death in Subiaco this month after a brick pier collapsed on an attached hammock. It is WA’s second fatality in the past decade involving a hammock attached to a brick pier, prompting Building & Energy and Consumer Protection to urge caution about how and...
Building Commission / Consumer Protection
Media release
21 Dec 2018
A vehicle examiner found to have engaged in corrupt activities has been banned by the State Administrative Tribunal from holding a motor vehicle repairer’s business licence or being involved in a licensed repair business for three years. Troy Pintabona of Walliston, Director of Mustang Holdings (WA) Pty Ltd , was also reprimanded and ordered to pay a fine of $1,500. The company has agreed to...
Consumer Protection
Media release
21 Dec 2018
As some of us get older, some of our housing needs are likely to change to suit our lifestyle but there is what appears to be a confusing array of housing options now available for retirees. Working out what is the best choice for you can be tricky and it is important to weigh up the positives and negatives. The Seniors Housing Advisory Centre (SHAC) operating out of Consumer Protection provides...
Consumer Protection
Media release
20 Dec 2018
A no-frills unmanned service station in Forrestfield has been named the cheapest site in Perth for unleaded petrol in 2018. According to FuelWatch data, FastFuel 24/7 had an average of 135.7 cents per litre (cpl) for the year, followed by United Neerabup on 136.1 cpl and Puma Neerabup on 136.3 cpl. Commissioner for Consumer Protection David Hillyard said the top ten cheapest sites in Perth were...
Consumer Protection
Media release
19 Dec 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 136.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 18 December 2018, most Coles Express sites are increasing their ULP price to 144.9 cpl (hiking by 31 cpl). All 7-Eleven and most Caltex and BP sites are increasing their ULP...
Consumer Protection
Media release
17 Dec 2018
A dealership which specialised in selling luxury motor vehicles on consignment and its Director have been fined a total of $90,000 by the Perth Magistrates Court for breaking laws designed to protect consumers. Luxuride Pty Ltd , formerly of West Perth, was fined $70,000 and Director Nicholas Ngo was fined $20,000 on 12 December 2018 and ordered to pay $5,000 in costs. Mr Ngo did not attend the...
Consumer Protection
Media release
14 Dec 2018
For many of us, summer is the season to relax and unwind but this is also the time of year when travelling tradespeople start approaching householders and businesses with ‘cheap’ deals on jobs like roof painting and bitumen laying. Travelling salespeople often use high pressure tactics to make their deal and can charge exorbitant rates for sometimes sub-standard work, so we are reminding...
Consumer Protection
Media release
13 Dec 2018
Consumer Protection is urging tenants and landlords in WA to check for unclaimed bond money amounting to a total of almost $1.5 million. The bond money relates to 4,887 tenancies that came to an end between January 2007 and December 2010. The bonds were not paid out for a variety of reasons: Disposal forms submitted were missing signatures; Monies left in dispute of whom it is to be paid to;...
Consumer Protection
Media release
13 Dec 2018
As the weather warms up our thoughts often turn to planning for holidays and fun festive celebrations, but it’s important to remember that common items used at this time of year can be hazardous. Water awareness is an obvious issue that springs to mind in summer but consumers also need to be aware of product safety when buying gifts. Consumer protection regulators throughout the country have...
Consumer Protection
Media release
10 Dec 2018
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 139.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 December 2018, most Coles Express sites are increasing their ULP price to 144.9 cpl (increasing by 27 cpl). Most Caltex sites are increasing their ULP price to 143.9 cpl, most...
Consumer Protection
Media release
10 Dec 2018
A tree lopper has been fined $6,000 and ordered to pay costs of $887 by the Perth Magistrates Court for breaching his customers’ consumer rights to a cooling off period. Mitchell Craig Grisbrook of Connolly, trading as Elite Trees , today pleaded guilty to four charges of failing to comply with laws related to unsolicited consumer agreements involving two home owners. In January 2017 a...
Consumer Protection
Media release
07 Dec 2018
A spike in reports of Western Australians losing money to the tax debt scam has prompted Consumer Protection to issue an alert in an effort to reduce the mounting losses. So far this year, 21 victims have reported to WA ScamNet losing a total of $78,250 with 11 victims losing $38,800 just last month. The highest single loss was $10,200. Most were ordered to pay their supposed tax debt by...
Consumer Protection
Media release
06 Dec 2018
The average cost of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 141.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 December 2018, most Coles Express sites are increasing their ULP price to 149.9 cpl (hiking by 30 cpl). Most BP sites are increasing their ULP price to 145.9 cpl, most Caltex...
Consumer Protection
Media release
03 Dec 2018
Consumer Protection has charged two tree loppers with breaching the Australian Consumer Law. Sean Robert Weinthal of Wanneroo faces nine charges including failure to comply with laws related to unsolicited consumer agreements and failure to provide information about his identity and street address. Mr Weinthal’s nephew Mitchell Craig Grisbrook of Connolly faces five charges including failure to...
Consumer Protection
Media release
29 Nov 2018
Geraldton consumers will enjoy extra hours of shopping on a permanent basis. In response to the recent provision of fresh information by the City of Greater Geraldton, the Minister for Commerce and Industrial Relations Bill Johnston reviewed his decision to approve extended retail trading hours in Geraldton. On 28 November 2018, the Minister informed the Council that, having assessed the material...
Consumer Protection
Media release
29 Nov 2018
The average price of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 145.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 November 2018, most Caltex Woolworths, Caltex, 7-Eleven and Coles Express sites are increasing their ULP price to 149.9 cpl (increasing by between 23.4 cpl and 27.6 cpl). Most...
Consumer Protection
Media release
26 Nov 2018
Illegal sellers of dodgy electronics from the back of a white van are capitalising on pre-Christmas shopping with reports indicating that they are now active in Perth. Consumer Protection has received three reports of projectors, screens and speakers being sold from a white Hyundai van in the Belmont Shopping Centre car park and at service stations in Bentley and Kewdale. One consumer purchased...
Consumer Protection
Media release
22 Nov 2018
Whether you have been renting a home for many years or are just about to jump into the rental market for the first time, it’s important to be aware of your rights and responsibilities. Residential tenancy matters make up a large part of the work we do at Consumer Protection. Our contact centre refers more than 100 calls from tenants each week to our Property Industries team for assistance. Part...
Consumer Protection
Media release
22 Nov 2018
The average price of unleaded petrol is set to increase by over 16 cents per litre (cpl) to 148.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 November 2018, most Caltex sites are increasing their ULP price to 152.7 cpl (hiking by 22.8 cpl). Most BP, Caltex Woolworths and Coles Express sites are increasing their ULP...
Consumer Protection
Media release
19 Nov 2018

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