My consumer rights posters and flash cards can be used for educational purposes, and cover the following topics:

• My shopping rights
• Shopping refunds
• Guarantees and Warranties
• Contracts
• Lay-by agreements
• Resolving issues and lodging complaints

The posters and flash cards are available in the following languages:

• Arabic
• Dinka
• English
• Farsi
• Karen
• Nepalese
• Tamil

Other consumer agencies

As well as Consumer Protection in Western Australia, the following consumer protection agencies in Australia were involved with this project:

• NSW Fair Trading
• Consumer Affairs Victoria
• Office of Fair Trading – Queensland
• Consumer Affairs and Fair Trading – Tasmania
• Office of Fair Trading – ACT
• Office of Consumer Affairs and Business Affairs – South Australia
• Office of Consumer Affairs – Northern Territory
• Australian Securities and Investments Commission (ASIC)
• Australian Competition and Consumer Commission (ACCC)