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Tel: 1300 30 40 54
consumer@dmirs.wa.gov.au
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15 July 2019
Use the eCourts Portal of Western Australia to take advantage of new features designed to receive your court orders and any disposed money more quickly.
Recently released features include:
New features coming soon include the introduction of electronic files where real estate agents can have a “fully registered” account with a “manager” who has the ability to create and link new accounts and delete existing accounts. These accounts will also automatically get access to extra features as they become available. Users of these accounts will be able to:
To submit an online application for disposal of security bond or other court orders that you would normally apply for in person, you will first have to register for the eCourts Portal.
When you use the portal to start a new document, you’ll answer a series of questions to ensure the application falls under the Residential Tenancies Act 1987 and can be handled by the Court.
While you can still lodge applications over the counter, the online system is more convenient, efficient, and less susceptible to errors. And it’s easy too.
More information is available about the process for using online forms.
If you already use the eCourts Portal, you may have received an email from the Courts Technology Group requesting permission to convert your existing account into a fully registered one. Agents who responded will be made fully registered with the next system upgrade at the end of August.
Agents wanting to have fully registered accounts are still welcome to reply to the original email, or send the following details to the Courts Technology Group:
Real estate agents who did not respond to the emailed request to make their account fully registered, or who use shared accounts, can still use their existing account, but won’t get access to any of the new features.
Ensure you register your eCourts Portal account using the trading name endorsed on the agency’s licence (this is also the name your BondsOnline access is registered under). This will allow the courts systems and Bonds Administration systems to “talk” to each other, and reduce the time it takes for Bonds Administration to process the court order.
When making an application for disposal of security bond, the lessor/tenant surname needs to exactly match the details on file with the Bonds Administration. You can check these details in BondsOnline.
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