Managing my account: AssociationsOnline help guide 2

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Not for profit

The guide helps AssociationsOnline users manage their account including updating their personal details and password. 

Manage my account

Click on the Manage my account button.  On the Manage my account screen you can perform the following actions:

  • Update your details.
  • Change your password.
  • Change your security details.
    • View an associations you are linked to.
    • View whether you are a primary or authorised user for an association.
  • Update your association’s details
  • Manage other users accounts (if you are a primary user)
AssociationsOnline Manage My Account
AssociationsOnline Manage My Account, by AssociationsOnline
AssociationsOnline Manage My Account

Update my details

From the home screen, click the Manage my account button then select Update your contact information.

You can edit your street address, email and telephone number.

You must select the ‘Update’ button on the bottom right to save the changes.

AssociationsOnline update my details
AssociationsOnline update my details, by AssociationsOnline
AssociationsOnline update my details, by AssociationsOnline

Change Password

From the home screen, click on the "Manage my account" button, then click "change password" button.

You will need to type in your current password then create a new password in the left box and retype it exactly in the second box on the right.

Click the ‘Change password’ button on the bottom right to save the change.

Remember passwords must be contain at least 8 characters, and include:

  • 1 number; and
  • 1 non-alphanumeric character (e.g. ~@#$%^&*()_+{}[]\|<>/).
AssociationsOnline password
AssociationsOnline password, by AssociationsOnline
AssociationsOnline password, by AssociationsOnline

Change my security details

From the home screen, click on the "Manage my account" button, then the "Change security details" button

You will need to enter/reset a

  • verification word (Must be a word - no numbers or symbols are accepted)
  • security question and
  • security question answer

You must click on the ‘Change security details’ button at the bottom right to save the change/s.

AssociationsOnline security details update
AssociationsOnline security details update, by AssociationsOnline
AssociationsOnline security details update, by AssociationsOnline

 

Watch our video guide on how to manage your user account on AssociationsOnline.

Consumer Protection
Guide / handbook
Last updated 27 Jul 2017

Last modified: