Property industry

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For the purposes of the information provided below, “mutual recognition” refers to the ability of a person who is registered in connection with an occupation in a State, Territory or New Zealand to carry on an equivalent occupation in Western Australia, subject to the provisions of the Mutual...
Occupational licensing
Consumer Protection is advising tenants to be wary of products that are advertised as cheaper alternatives to rental bonds. These products are not legal in Western Australia How ‘bond replacement’ products compare to bonds Bonds At the start of a lease, tenants may be asked to pay a bond, usually...
Bonds
This overview explains how personal information is collected, used and disclosed by the Bond Administrator and officers authorised under the Residential Tenancies Act 1987 and the Residential Parks (Long-stay tenants) Act 2006 (the Acts). Personal information collected by the Bond Administrator...
Bonds
Information for real estate consumers Consumer Protection have developed a number of publications to assist consumers with real estate transactions. Home buyers Home Buyers Survival Guide Sale by offer and acceptance Buying vacant land Buying land or property off-the-plan Timber pest inspections...
Buying a property
What can you do with goods abandoned by your tenant when they leave The first thing to do is to try and contact your tenant to find out when, or if, they are going to collect any abandoned goods. This information is intended to assist if you cannot contact them or they provide no instruction for...
When a tenancy ends
Quick close this page To close this window immediately, click on the orange exit button (right) or press Ctrl +W. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au Are you a refuge worker or women’s health centre worker? Training postponed until further...
Having problems with renting a home?
Clandestine drug laboratory sites, commonly known as clan labs, are places where illegal drugs are manufactured. Criminal producers often use rental properties, although they also use commercial properties, remote rural properties and hotel and motel accommodation. Clan labs pose a number of risks...
Having problems with renting a home?
David Hillyard was appointed as Acting Commissioner for Consumer Protection in December 2015. Prior to this, he was the Director of Consumer Protection’s Retail and Services Directorate. David has worked with Consumer Protection for over 35 years and has been in senior management roles where most...
About us
In Western Australia workers have been killed by lightning, the most recent in 2014 when a backpacker working on a farm at Bruce Rock died after she was struck by lightning. Workers are most at risk working out in the open, on the sea or other waterways or sheltering under trees or other structures...
Environmental factors
Consumer Protection is seeking community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Status: CLOSED , Friday 30 June 2017 Background Boarders and lodgers are currently not covered by the Residential Tenancies Act , although boarding premises...
Consultations and reports

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Publications

​Consumer Protection is sending this important information on behalf of Landgate. Electronic lodgement of land registry documents Regulations requiring the electronic lodgement of eligible land...
Consumer Protection
Bulletin
14 Nov 2018
With less than two months remaining for the 2018 calendar year, Consumer Protection reminds you to check your Compulsory Professional Development (CPD) points tally. An audit carried out at the end...
Consumer Protection
Bulletin
14 Nov 2018
7 November 2018 Trust account violations may be costly Consumer Protection reminds all property managers and real estate agents to follow the strict rules that apply to the handling of trust account...
Consumer Protection
Bulletin
07 Nov 2018
1 November 2018 Time is running out - have you completed your 2018 CPD points? With less than two months remaining for the 2018 calendar year, Consumer Protection reminds you to check your Compulsory...
Consumer Protection
Bulletin
01 Nov 2018
30 October 2018 Cyber security threats are a persistent issue for businesses of all kinds. Real estate agencies have proven to be an attractive target for hackers, as they often handle large amounts...
Consumer Protection
Bulletin
01 Nov 2018
Who needs to complete this application A real estate and business sales representative whose registration has a restriction on their certificate limiting them to property management transactions only...
Consumer Protection
Form – application
01 Nov 2018
Tenancy WA, in conjunction with the Women’s Council for Domestic and Family Violence Services WA, is are providing training on the upcoming Residential Tenancies Legislation Amendment (Family...
Consumer Protection
Promotions
30 Oct 2018
Use this form to apply in writing for mutual recognition of your licence if you are working in the property industry.
Corporate
Form – application
02 Oct 2018
1 October 2018 Audit reporting: recap and reminders for next year All licensed real estate agents are required to lodge a trust account audit or statutory declaration as appropriate with the...
Consumer Protection
Bulletin
01 Oct 2018
The Department of Mines, Industry Regulation and Safety (DMIRS) contacted all government departments and agencies (agencies) regarding the risk presented by combustible cladding and requested that...
Building Commission
Reports
30 Sep 2018

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Announcements

A Noranda real estate agent has been fined $800 and ordered to pay costs of $900 by the Perth Magistrates Court for making unauthorised withdrawals from the agency’s trust account and failing to have the account audited. The agent, who was granted a spent conviction order, made two unauthorised withdrawals from the trust account – $450 in October 2016 and $1,350 in November 2016 – to pay a...
Consumer Protection
Media release
25 Oct 2018
The Department of Mines, Industry Regulation and Safety’s inaugural Annual Report, tabled in Parliament on 19 September 2018, is now available on the website . The 2017-18 report highlights the department’s key achievements and financial performance for the last financial year and showcases what we do for the community of Western Australia. The report also includes independently audited reports...
Corporate
Department News
25 Oct 2018
A Shenton Park property manager has been reprimanded and fined $13,000 by the State Administrative Tribunal for making unauthorised withdrawals from a real estate agency’s trust account. Rhonda Denise Reid , who was a Director of the Nedlands agency, also failed to act fairly and honestly by making 13 unauthorised withdrawals totalling $36,290 between May 2014 and June 2016 without the knowledge...
Consumer Protection
Media release
16 Oct 2018
Tenants will be allowed to affix furniture to walls, preventing them from toppling over New laws introduced following the tragic death of Reef Kite The McGowan Government will introduce the Consumer Protection Legislation Amendment Bill 2018 to State Parliament this week, which will provide better protections to residential tenants and their children. Amendments to the Residential Tenancies Act...
Consumer Protection
Media release
07 Oct 2018
A Morley real estate agency has been fined a total of $5,000 by the Perth Magistrates Court for lodging three tenancy bonds outside the required timeframe. Vision Equity Pty Ltd ACN 101 207 229 , trading as Xceed Real Estate Management , was also ordered to pay costs of $912 after pleading guilty on 31 August 2018. In May, June and July 2017, the agency lodged the three bond payments with the...
Consumer Protection
Media release
05 Sep 2018
Clients of a Perth real estate agency which has now closed had more than $220,000 of their money taken from the agent’s trust account resulting in the company being fined $7,500 by the Perth Magistrates Court and ordered to pay costs of $1,237.50. Austpride Pty Ltd (in liquidation) , formerly trading as Real Estate Masters of Cannington, was convicted on 24 August 2018 of 12 charges related to...
Consumer Protection
Media release
29 Aug 2018
A Broome real estate agent was fined $6,000 by the State Administrative Tribunal (SAT) on 10 August 2018 for failing to properly supervise an employee who had made an unauthorised withdrawal from the agency’s trust account. Anthony J Hutchinson Pty Ltd , trading as Hutchinson Real Estate , was also required to pay $500 in costs after admitting that he failed to exercise due skill, care and...
Consumer Protection
Media release
23 Aug 2018
Making payments online is now a routine part of life for many consumers but we all need to stay vigilant both at home and in the workplace where interception scams continue to be an issue. Many of us are already aware that we should take precautions when paying online for goods but consumers may not realise that payment scams can target anyone exchanging money, including business and property...
Consumer Protection
Media release
07 Aug 2018
Funding to provide family violence rental law education for tenant advocates After the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018 passed the Lower House in June 2018, $50,000 from the State Government’s Consumer Credit Account is being granted to Tenancy WA to train community workers ahead of the tenancy law changes. Tenancy WA in conjunction with the Women’s Council...
Consumer Protection
Media release
24 Jul 2018
An Aubin Grove real estate agent has had his licence and triennial certificate suspended for six months and the agency was fined $5,000 by the State Administrative Tribunal (SAT) over the misuse of a trust account. James Ademola Oladejo is the person in bona fide control of Jim’s Realty Pty Ltd . Both the agent and the agency were reprimanded by the SAT. In September 2016, Mr Oladejo dishonestly...
Consumer Protection
Media release
01 Jun 2018

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Applications

Land valuers can apply for or renew their licences.
Consumer Protection
Real estate and business agents and sales representatives can apply for or renew their licences and registrations.
Consumer Protection

Payments

Information regarding licence fees and links to the relevant forms for land valuers, real estate agents, sales representatives and property managers, settlement agents, and retirement villages.
Consumer Protection
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