Tenant

Topics

Gas appliances, after installation, become part of the house and tend to be neglected and forgotten until something goes wrong or they stop working as they should. Like other machines, gas appliances become inefficient, unreliable and may even pose a safety hazard if not serviced regularly. ' For...
Gas appliances
Status: Closed 17 May 2012 The Residential Tenancies Amendment Act 2011 was passed by the Western Australian Parliament in November 2011. The act will substantially amend existing tenancy obligations under the Residential Tenancies Act 1987 . The Act was the result of extensive research and...
Consultations
Statutory review of the Residential Parks (Long-Stay Tenants) Act 2006 Status: Closed in late 2012 UPDATE: 2015 Statutory review report Background The Department of Commerce would like to thank everyone who provided feedback in response to the discussion paper for the residential parks review. A...
Consultations
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
The Parliamentary Counsel's Office publishes all Western Australian legislation. You can seach and download Acts and Regulations in PDF or Word format. You can download a document with a list of Acts by administering portfolios .
About us
Call Consumer Protection Contact Centre on 1300 30 40 54 for information on a variety of topics including tenancy, consumer rights, fair trading, buying and selling property, scams, licences and registrations and running a not-for-profit organisation.
Contact Consumer Protection
Make sure you use a licensed gas fitter whenever you have gasfitting work done. Gasfitting is a skilled technical trade requiring extensive training to become competent. Gasfitting not completed to the required standards is a serious safety hazard. In Western Australia, only licensed gas fitters...
Gas installations
Tenants must be given receipts/records of any payments they make, unless rent is paid online or by an automated payment. Bond After the landlord/lessor has lodged the bond , the bond administrator will send a record of payment directly to the tenant/s. If the tenant does not receive the record from...
Rent and other payments
If a tenant does not have email or access to a computer, and they cannot use BondsOnline to lodge, make changes to, or release a bond, you can create a manual form for them to print and sign offline. Creating a manual form: Select the relevant form below and enter all the details. Press ‘Validate’...
Bonds
DOWNLOAD THE HANDY GUIDE TO BE SAFE Click here to download the guide
RCD handy
RCD handy, by sgrove
Hi there – here’s a handy tip! To help protect yourself and your family from an electrical fault, test your RCD safety switches. If you feel...
Residual current devices (RCDs)

Pages

Publications

18 February 2020 Let us know your throughts on renting in WA On Friday 20 December 2019, Consumer Protection released a consultation paper to commence the review of the Residential Tenancies Act 1987...
Consumer Protection
Bulletin
08 Apr 2020
In retirement, you may choose to downsize from your family home to a home that is better suited to your lifestyle changes. This guide provides a summary of some housing options that are available to...
Consumer Protection
Guide / handbook
30 Mar 2023
30 January 2020 Pool safety - its everyone's responsibility When a property has a pool, spa or portable pool it’s important to ensure full compliance with safety requirements to prevent drowning...
Consumer Protection
Bulletin
08 Apr 2020
Fact sheets grouped for easy downloading We have combined all 15 fact sheets into one document to make downloading more convenient. Topics include: Before the tenancy Tenancy applications Landlord...
Consumer Protection
Consultations / public comment
13 Jan 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. This public consultation discussion paper follows the tenancy life cycle and explores potential issues that may arise at each...
Consumer Protection
Consultations / public comment
24 May 2023
16 December 2019 New Residential tenancy laws In this bulletin we share an overview of recent changes to residential tenancy laws and how they affect you. Affixing furniture Whilst Consumer...
Consumer Protection
Bulletin
17 Dec 2019
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should a tenant be allowed to make certain changes to the property without a landlord's permission? Possible options Allow the...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. How do we ensure landlords do repairs and maintenance to their property? Possible options Require all landlords to lodge a...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should there be a change to how often rent can be increased? Should rent increases be capped? Possible options Limit rent...
Consumer Protection
Consultations / public comment
01 Jul 2020
Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Should all landlords be required to register with Consumer Protection? Possible options Introduce a compulsory register of all...
Consumer Protection
Consultations / public comment
01 Jul 2020

Pages

Announcements

A Mount Lawley real estate agency, its supervising director and two staff members have been reprimanded by the State Administrative Tribunal (SAT) over the failure to lodge three tenancy bonds with the Bond Administrator as well as related irregularities found in the agency’s accounts. Beaufort Nominees Pty Ltd , trading as Michael Johnson & Co and Professionals Michael Johnson & Co at...
Consumer Protection
Media release
05 Nov 2020
The owner of a Wellard property has been fined $2,000 and ordered to pay $740 in costs for failing to lodge his tenants’ bond. At Rockingham Magistrates Court on 26 October 2020, Anthony Gerlando Scafidi pleaded guilty to breaching the Residential Tenancies Act 1987 following a prosecution by Consumer Protection. The law requires a security bond to be lodged with the Bond Administrator as soon as...
Consumer Protection
Media release
03 Nov 2020
There’s a lot to weigh-up when hunting for a rental home, such as your budget and the location, but one important thing to investigate is whether the property is actually available. Scammers are taking advantage of Perth’s tight rental market by posting fake adverts, or responding to ‘rental wanted’ posts, on classified sites and pretending to be landlords with vacant homes for lease. WA ScamNet...
Consumer Protection
Media release
07 Oct 2020
COVID-19 rent grant updates See the latest announcement on the Residential Rent Relief Grant Scheme for current eligibility and application details. Next stage of grant helps tenants and landlords still affected by COVID-19 Tenants who received grant and are still in hardship can apply again Rent relief of up to $2,000 will be paid directly to landlords Western Australian tenants struggling...
Consumer Protection
Media release
25 Sep 2020
A Highgate business has been ordered to pay almost $11,000 in fines, costs and compensation after failing to lodge or return the bond money for three Leederville units. Newblack Nominees Pty Ltd , trading as Verandah Apartments , did not have a representative at Perth Magistrates Court on 4 September 2020 when it was sentenced for three breaches of the Residential Tenancies Act 1987 , which...
Consumer Protection
Media release
17 Sep 2020
Key points Emergency period under Residential Tenancies (COVID-19 Response) Act 2020 extended to March 28, 2021 New Landlord Hotline phone advisory service available Rent relief grant and mandatory conciliation to continue The State Government will extend the moratorium on rent increases and other provisions until March 28, 2021 in an effort to preserve stability and certainty in the rental...
Consumer Protection
Media release
10 Sep 2020
If you’re stuck in a deadlock with your landlord or tenant over a COVID-19 coronavirus pandemic related tenancy issue, a new service can help resolve the dispute without needing to step foot inside a courtroom. Our recently launched Residential Tenancies Mandatory Conciliation Service (RTMCS) is a free process that aims to help both sides come to an agreement through informal discussion in a...
Consumer Protection
Media release
18 Jun 2020
Greater protections for people living in park homes in Western Australia are one step closer after new laws were passed by State Parliament. Changes to the Residential Parks (Long-stay Tenants) Act 2006 will give tenants who rent a site or a home in a residential park better clarity with contracts and costs as well as set new rules relating to terminations. Long-stay tenancies can involve living...
Consumer Protection
Media release
26 Jun 2020
Failing to lodge security bonds on time has resulted in a South Perth real estate agency and its director being fined a total of $5,000, following mediation in the State Administrative Tribunal. MI Real Estate Pty Ltd, trading as Soco Realty, had accepted security bonds from three tenants in the southern suburbs, but failed to lodge them as soon as practicable, or within 14 days, as required by...
Consumer Protection
Media release
22 Jun 2020
The McGowan Government has created a free conciliation service to assist renters and landlords reach agreement about coronavirus (COVID-19) related tenancy disputes, without having to go to court. The aim of the Residential Tenancies Mandatory Conciliation Service (RTMCS) is for all sides to reach a fair and achievable solution through informal discussion. Unlike court where a decision is imposed...
Consumer Protection
Media release
18 May 2020

Pages

Subscribe to Topics
Subscribe to RSS - Tenant