Tenant

Topics

Managing site agreements

Park operators must provide prospective long‑stay tenants with the following disclosure documents: a copy of the proposed agreement, whether for a fixed or periodic term for on-site home or site only arrangement; a disclosure statement; a copy of the information booklet on park living ; a copy of...
Site agreements
12 Feb 2014

Managing a property yourself

Once you have decided to rent out a property, one of the first decisions you will need to make is whether to do all the property management yourself or employ a real estate agent to do it for you. It needn't be all or nothing. You may employ an agent just to find your tenants and handle the bond...
Property management
12 Feb 2014

Tenant ending a tenancy

Tenancy concerns related to COVID-19 coronavirus? Visit the Residential Tenancies - COVID-19 response page for the latest information. Tenant wants to end a tenancy You can end a periodic tenancy agreement without having to provide a reason, but tenants must give the lessor a minimum 21 days'...
When a tenancy ends
12 Feb 2014

Using a property manager

Property managers who offer their services for a fee must be registered real estate sales representatives working for a licensed real estate agent who is in charge of the agency. If you choose to use a property manager, carefully consider the person’s experience in property management. Ask about:...
Property management
12 Feb 2014

Lessor ending a tenancy

There are various reasons for ending a tenancy. These can range from something as simple as wanting to move on, to the tenant/s or the lessor/property manager not keeping to the terms of the agreement. The proper way to end the agreement will depend on why the tenancy is ending and whether it’s a...
When a tenancy ends
12 Feb 2014

Paying rent and additional charges

Tenants cannot be asked to pay any additional money other than rent and security bond during a tenancy agreement. The lessor cannot ask tenant/s to pay any administration fees, re-inspection fees or charges for sending tenant/s utility invoices or breach notices. The method of paying rent agreed...
Rent and other payments
12 Feb 2014

Missed and overdue rent

The tenancy may end if the rent falls behind. If the tenant/s have a problem making the payments, they should explain their financial situation to the lessor and make alternative arrangements to pay the arrears in full. If the tenant/s are behind in rent payments, the lessor is entitled to follow...
Rent and other payments
12 Feb 2014

Rental property security standards

WATCH
The lessor is responsible for the property having a minimum level of security in place. The minimum security relates to door locks, window locks and exterior lights. The security required is specified in the Residential Tenancies Regulations 1989. All rental properties must be in line with the...
Security, safety, maintenance and entry rights
12 Feb 2014

Privacy and entry rights for rental properties

We all have the right to enjoy our home. Quiet enjoyment is the right for both you and your neighbour/s to occupy, use and enjoy your homes in reasonable privacy without interruption. Overall, your lessor (landlord) or property manager shouldn’t prevent you from enjoying your property in complete...
Security, safety, maintenance and entry rights
12 Feb 2014

Non urgent repairs in a rental home

The tenant should notify the landlord in writing about any non urgent repairs, detailing what needs to be repaired. The landlord does not have to fix items if they are items that were disclosed as not working before the tenancy agreement was entered into, or they are items which the tenant could...
Security, safety, maintenance and entry rights
12 Feb 2014

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Publications

RTA review fact sheet - Keeping pets in rental premises

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Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020. Does the law about keeping pets in rental premises need to be changed? Possible options Allow a landlord to refuse only where...
Consumer Protection
Consultations / public comment
01 Jul 2020

Proposed reforms to retirement villages legislation in WA - Consultation Regulatory Impact Statement 2 - Operator management responsibilities

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Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Consultations / public comment
17 Dec 2021

Update to family domestic violence regulations - Tenants Bulletin Issue 12

29 November 2019 In this issue: Update to family and domestic violence regulations. Update to family domestic violence regulations From 12 October 2019 the regulations to the Residential Tenancies...
Consumer Protection
Bulletin
29 Nov 2019

Tenant chart 3 - Affixing furniture to the wall

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Flowchart last updated 19 April 2024 A tenant can use this flowchart to assist with proper notification and date counting when they wish to request permission from the lessor to affix furniture to a...
Consumer Protection
Information
19 Apr 2024

Request to lessor to affix furniture - Form 24

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When to use this form This form is for a tenant to give to a lessor to request permission to affix furniture to a wall in the rental property for the purpose of ensuring the safety of a child or a...
Consumer Protection
Form – notification
04 Dec 2023

Uninhabitable tenancies - Tenants bulletin issue 11

31 October 2019 Uninhabitable tenancy complaints on the rise Consumer Protection has recently received a high number of complaints regarding unacceptable living conditions in rental properties,...
Consumer Protection
Bulletin
31 Oct 2019

Clarifying family and domestic violence tenancy law concerns - Tenants bulletin issue 10

21 August 2019 In this issue: Clarifying family and domestic violence tenancy law concerns • When a perpetrator wants to terminate their interest in a lease • Confidentiality when your property...
Consumer Protection
Bulletin
21 Aug 2019

Tenancy challenges - Mortgagee repossession & Illegal drug activity in homes - Tenants bulletin issue 9

1 August 2019 In this issue: ​Tenancy challenges Mortgagee repossession Information and resources regarding illegal drug activity in homes Tenancy challenges: Mortgagee repossession Sometimes tenancy...
Consumer Protection
Bulletin
02 Aug 2019

New tenancy resources, eCourts Portal and Home Buyers Assistance Account grant - Tenants bulletin issue 8

New family and domestic violence tenancy resources Flowcharts for tenants If a tenant wants to leave a rented property due to family and domestic violence there are certain procedures that tenants...
Consumer Protection
Bulletin
04 Jul 2019

On-site tenant chart 2 – When your co-tenant has terminated their interest in a lease on grounds of family and domestic violence

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Flowchart last updated 17 July 2020 A co-tenant can use this flowchart to understand procedures and assist with notification and date counting when their co-tenant is leaving due to family and...
Consumer Protection
Information
17 Jul 2020

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Announcements

DMIRS planning for impact of COVID-19

While the situation with the COVID-19 pandemic is changing rapidly, we remain focussed on delivering our services while adhering to advice from Government to protect the health and safety of our staff and the wider community. The department is planning for a range of scenarios and endeavouring to ensure continuity of service. A number of functions can be performed remotely or by using our online...
Corporate
Department News
23 Mar 2020

Coronavirus - What can be done to reduce risks from a viral outbreak such as COVID 19

Under OSH legislation, employers are required to provide and maintain, as far as is practicable, a working environment in which their workers are not exposed to health risks. This includes situations where employees and contractors may be at risk of contracting viruses such as the COVID-19 coronavirus. Employers need to keep up to date with the latest health warnings from the Australian and WA...
WorkSafe
Alert
10 Mar 2020

Commissioner's Blog: Post storm consumer and tenant tips

With Commissioner for Consumer Protection Lanie Chopping After recent cyclones and storms there will be many Western Australians who have been cleaning-up and are now looking to fix property damage, such as roof or fence repairs. Although we haven’t had any reports of travelling conmen or unlicensed traders, we know the calm after the storm is often when they go door-to-door, offering cheap deals...
Consumer Protection
Media release
06 Mar 2020

Know your rights when rents rise

With Commissioner for Consumer Protection, Lanie Chopping Perth’s rental prices have flat-lined for almost three years, but there are strong indications the market could be resuscitated in 2020. According to REIWA, the number of rental listings fell nine per cent in the last three months of 2019 – helping to nudge down the vacancy rate to 2.4 per cent and resulting in increased competition among...
Consumer Protection
Media release
28 Feb 2020

Rental advice to weather the storm

Wild weather across Western Australia has prompted Consumer Protection to issue advice to landlords and tenants about their rights and responsibilities when a rental property is damaged. Landlords and tenants are urged to make contact early and maintain open communication in the aftermath of extreme weather events such as storms, cyclones and flooding. Commissioner for Consumer Protection Lanie...
Consumer Protection
Media release
28 Feb 2020

Warnbro landlord penalised for not lodging bonds (Christina Maria Cramphorn)

UPDATE 20/04/2021: After Consumer Protection reported on the outcome of this case on 27 February 2020, Christina Cramphorn successfully applied for the judgement to be set aside on the basis that she was not present when the case was heard by the Rockingham Magistrates Court. A re-trial was held on 25 March 2021 and Ms Cramphorn again failed to attend and Magistrate Andretich accepted that she...
Consumer Protection
Media release
27 Feb 2020

Karratha agent to pay $24,069 for late bonds and inaccurate records (Peard Real Estate Karratha)

Failing to lodge bonds on time and inaccurate record-keeping has resulted in a Karratha real estate agent being ordered to pay $24,069 in fines and costs by the Perth Magistrates Court. Peard Real Estate Karratha collected bonds from six tenants in the Karratha region between September 2017 and January 2018, but failed to lodge them within 14 days as required by the Residential Tenancies Act. The...
Consumer Protection
Media release
26 Feb 2020

Commissioner's Blog: Don’t ignore shocks and tingles

With Commissioner for Consumer Protection Lanie Chopping Have you ever experienced an electric shock or tingling sensation in your home while touching a metal object like a bathroom tap? It could be a warning sign of a dangerous electrical fault that mustn’t be ignored. Shocks and tingles could be a sign a home’s electricity system has a degraded or broken neutral connection, causing a voltage...
Consumer Protection
Media release
24 Jan 2020

Your house, My home – rethinking renting in WA

Laws that cover renting of homes in Western Australia are being fully reviewed for the first time in more than a decade and Consumer Protection wants to hear from tenants, landlords and professionals who manage rental properties. Commissioner for Consumer Protection David Hillyard said a lot has changed since the last full review of the Residential Tenancies Act 1987 and he is encouraging the...
Consumer Protection
Media release
23 Dec 2019

Commissioner's Blog: Renters have new rights to protect kids

With Commissioner for Consumer Protection David Hillyard It has been my position for a number of years that a small amount of damage to a wall, which can easily be repaired, is a small price to pay for ensuring the safety of children living in a rental home. Since 2001, on average, one child a year has died in Australia from toppling furniture with many more suffering serious injuries. I’m really...
Consumer Protection
Media release
11 Dec 2019

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