Announcements

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With Commissioner for Consumer Protection David Hillyard If you don’t know much about iTunes gift cards, that’s music to scammers’ ears. Fraudsters call out-of-the-blue pretending to be a representative of a government agency, such as the Australian Tax Office (ATO), or they might pose as a utility company – they say you owe money and make threats to scare you, claiming you can pay off the debt...
Consumer Protection
Media release
30 Aug 2019
Consumer Protection is offering some reassurances for residents of two WA retirement villages affected by the Settlers group of companies being placed into receivership. Administrators and receivers have been appointed to the company which operates a total of 463 units at Settlers Lakeside village in Ravenswood near Mandurah and Settlers Ridgewood Rise near Butler, as well as two villages in...
Consumer Protection
Media release
30 Aug 2019
The Building Services Board has fined Wangara building surveying contractor Constructive Building Consultants Pty Ltd (BSC2033) $2,500 and building surveyor Caillam Walter Bruyn (BSP2164) $1,000 after they signed off on a Toodyay community facility that did not meet construction requirements. In 2016, the Shire of Toodyay received a certificate of construction compliance for the newly built...
Building and Energy
Media release
29 Aug 2019
Major WA builder Dale Alcock Homes Pty Ltd (BC7309) and its nominated supervisor Dale Andrew Alcock (BP7184) have been fined a total of $10,000 in relation to a defective concrete slab that ultimately led to a decision to demolish and reconstruct a Woodvale house. The Building Services Board fined the company and Mr Alcock $5,000 each under WA’s building registration laws for failing to properly...
Building and Energy
Media release
28 Aug 2019
The company that managed Morley Galleria Shopping Centre when two men were killed and two severely injured in an explosion in 2015 has been fined $45,000.
WorkSafe
Media release
27 Aug 2019
DMIRS Industrial Inspectors have visited a number of café and restaurant business owners in the regional areas in recent weeks requesting employment records to check compliance with state employment laws. The unannounced compliance visits in Lancelin, Jurien Bay, Dongara, Geraldton, Three Springs and Moora focused on café and restaurant business in the state industrial relations system, which are...
Labour Relations
Department News
26 Aug 2019
It has come to the attention of the Plumbers Licensing Board (the Board) that in a small number of cases plumbing apprentices who have completed their apprenticeships, and obtained the appropriate qualifications to apply for a plumbing tradespersons licence are continuing to work in the industry without obtaining the required licence to do so. This results in the former apprentice effectively...
Building and Energy
Department News
26 Aug 2019
The average price of unleaded petrol is set to increase by over 19 cents per litre (cpl) to 149.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 August 2019, most Coles Express sites are increasing their ULP price to 158.9 cpl (hiking by 27 cpl). Most BP and Caltex sites are increasing their ULP price to 156.9 cpl and...
Consumer Protection
Media release
26 Aug 2019
With Commissioner for Consumer Protection David Hillyard Perhaps it’s the recent cold weather or maybe use of tax refunds but many Western Australians seem to be booking trips to tropical destinations – Consumer Protection has seen an increase in complaints from holiday-buyers. One example involves purchases of discount return flights – Perth to Bali for as low as $99 – via a travel agent on...
Consumer Protection
Media release
23 Aug 2019
A company and its Director have been ordered to pay a total of almost $77,000 in fines, consumer compensation and costs by the Perth Magistrates Court after taking substantial deposits from WA consumers for sheds but then failing to supply them. Shed Systems Pty Ltd , formerly operating in Malaga and Northbridge, and sole Director David Walter Ah Chee were each fined $12,000 on 16 August 2019...
Consumer Protection
Media release
22 Aug 2019
The Building Services Board has fined a South West builder $5,000 for negligent conduct after he was named on a building permit to construct a house in Yarloop, but allowed an unregistered third party to do the work. Michael Kenneth Cheeseman (BC101905, BP14081), a registered building contractor and building practitioner from Boyanup, was listed on the building permit and contract for the $83,000...
Building and Energy
Media release
21 Aug 2019
Paintwork described as “faulty and unsatisfactory” has resulted in the Building Services Board issuing a $2,000 fine to a Ballajura painter. Amin Rahimi (PP/PC 8120) was subcontracted in July 2018 to do around $14,000 worth of interior and exterior painting at four residential units in Gosnells. The property owner and the builder raised concerns about the quality of the job, even after Mr Rahimi...
Building and Energy
Media release
20 Aug 2019
There has been an increase in the number of Notice of Defects (NOD) issued to gas fitters who are installing and commissioning instantaneous/continuous flow gas water heaters which have been installed in locations and/or conditions that do not meet the requirements of AS/NZS 5601.1 Clause 6.3.12 and 6.3.13. Clause 6.3.12 and 6.3.13 reference the local OHS requirements, which has raised questions...
Building and Energy
Department News
19 Aug 2019
In accordance with AS/NZS 1596:2014: The storage and handling of LP Gas, electrical connections should have a minimum 1.5 metre exclusion zone from gas cylinders (figure 1). Ignition sources are to be kept clear of this exclusion zone. Ignitions sources include, but are not limited to, electrical appliances or equipment, switchboards, switches, junction boxes, Telstra Network Termination Devices...
Building and Energy
Department News
19 Aug 2019
The average price of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 149.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 August 2019, most Caltex sites are increasing their ULP price to 158.9 cpl (hiking by 30 cpl). Most BP and Coles Express sites are increasing their ULP price to 156.9 cpl,...
Consumer Protection
Media release
19 Aug 2019
WorkSafe will conduct a proactive inspection program to look at safety standards and issues in commercial kitchens in various WA workplaces. The program will continue throughout the 2019/20 financial year, and will focus on kitchens located in a range of workplaces including cafés, food courts and accommodation premises in metropolitan and regional areas of the State. WorkSafe Director Sally...
WorkSafe
Media release
16 Aug 2019
A proactive inspection program looking at safety issues in WA primary schools has raised concerns over failure to comply with workplace safety laws on hazardous substances. During the inspection program, inspectors looked at safety issues for workers such as cleaners, handypersons and gardeners, and also focused on the management of violence and aggression. WorkSafe Director Sally North said the...
WorkSafe
Media release
15 Aug 2019
Two Perth businesses and their director must pay almost $90,000 in fines and costs following a Building and Energy prosecution for falsely claiming to be authorised to do work that only a registered building contractor can carry out. After a five-day trial in the Perth Magistrates Court, Frayson Pty Ltd and an associated company, Instyle Residence Australia Pty Ltd , were found guilty of separate...
Building and Energy
Media release
12 Aug 2019
Private Sector Labour Relations industrial inspectors have helped employees to recover over $370,000 in unpaid entitlements in the last financial year. Over $300,000 was recovered for employees who lodged a complaint with Private Sector Labour Relations, and nearly $70,000 was recovered as a result of proactive compliance campaigns in targeted industries. Find out more about proactive compliance...
Labour Relations
Department News
12 Aug 2019
The average price of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 149.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 August 2019, most Caltex sites are increasing their ULP price to 158.9 cpl (hiking by 28 cpl). Most Coles Express sites are increasing their ULP price to 156.9 cpl, most BP...
Consumer Protection
Media release
12 Aug 2019
With Commissioner for Consumer Protection David Hillyard Hotel comparison websites offer to take the hassle out of searching for best value accommodation but instead of saving you money they could leave you out of pocket. One man who recently came to Consumer Protection had paid $137 above the quoted room rate using an American-based comparison site to book a hotel stay in Mandurah – charges,...
Consumer Protection
Media release
09 Aug 2019
Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. A cooling off period for vehicle sales involving linked finance, removal of special warranties, reduced fees for contract cancellations and the scrapping of sales representatives’ licences are some of the proposed law changes covering...
Consumer Protection
Media release
08 Aug 2019
A property manager has been reprimanded and fined $1,500 by the State Administrative Tribunal for operating without a current certificate of registration. Shamela Rima Neilson was working for an Attadale real estate agency when her real estate sales representative registration expired in March 2017, but continued to carry out duties as a property manager in breach of the Real Estate and Business...
Consumer Protection
Media release
06 Aug 2019
The average price of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 149.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 August 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (hiking by 29 cpl). Most Coles Express sites are increasing their ULP price to 158.9 cpl, most Caltex...
Consumer Protection
Media release
05 Aug 2019
With Commissioner for Consumer Protection David Hillyard Are you paying extra for bills you receive in the mail? Service providers may be charging you a fee to cover the costs of printing and posting your bill – but there may be a way you can avoid the charge. The easiest way is to switch to online billing and receive your bills by email or via the company’s app or website but that is not going...
Consumer Protection
Media release
05 Aug 2019

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