Product safety

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Building and Energy has noticed an increase in the use of unapproved portable gas cooking appliances operating on butane canisters. The commercial use of these appliances, particularly used as table-top gas cooking appliances in indoor restaurant environments, has resulted in gas explosions...
Gas appliances
These information sheets provide information on how human factors can contribute to a sequence of events that lead to a major incident and how the inclusion of human factors can assist major hazard facility operations. Case study chemical release This case study is based on the fire and a series of...
Human factors
These guides describe practical measure that can be taken to prevent or minimise the risk of harm and contribute to the overall state of knowledge regarding hazards, risks and controls. Overviews of the WHS laws Western Australia's Work Health and Safety Act 2020 Overview of Western Australia's...
Guides
These publications are designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Statement of Regulatory Intent This Statement from the regulator provides the principles for the regulatory approach that WorkSafe (...
Work health and safety laws
The WHS Act and accompanying regulations came into effect on 31 March 2022. Download the Act Download the regulations This information is designed to help WA organisations and their associated workforces (including volunteers) understand the new Work Health and Safety laws. Short video animations...
Main responsibilities and duties under WHS
This information is designed to help WA organisations and their associated workforces (including volunteers) understand the Work Health and Safety laws. How does the WHS Act describe volunteers and volunteer organisations? The WHS Act describes a volunteer as a person who acts on a voluntary basis...
Main responsibilities and duties under WHS
The regulator can grant a group of people an exemption from complying with a regulation of the Work Health and Safety Regulations. These are referred to as a class exemptions. It is important to read class exemptions closely to see if they apply to you, and if you cannot meet all of the conditions...
Class exemptions
WorkSafe takes a systems based approach to the prevention of inappropriate workplace behaviours, such as bullying, harassment (including sexual harassment ) and workplace violence/aggression (including sexual assault ). WorkSafe inquiries focus on the systems in place at a workplace to prevent and...
Ask a question or make a complaint
Nominating for a Consumer Protection Award The frequently asked questions below provide some helpful information about the Consumer Protection Awards such as the essential entry requirements, how to apply for an award and the judging process. When do nominations open and close? Nominations open and...
Consumer Protection Awards
Silica is a common naturally occurring mineral. Inhaling respirable crystalline silica dust can lead to serious lung conditions such as silicosis. What is silica and where is it found? Silica is a common naturally occurring mineral, also known as silicon dioxide. One common type of crystalline...
Silica

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Publications

Consumer Protection's Year in Review 2022-23 outlines the major achievements from the financial year. [scald=11175:image_medium {"link":"https:\/\/ www.commerce.wa.gov.au \/sites\/default\/files\/...
Consumer Protection
Reports
26 Feb 2024
Building and Energy has noticed an increase in the use of unapproved portable gas cooking appliances operating on butane canisters. The commercial use of these appliances, particularly used as table-top gas cooking appliances in indoor restaurant environments, has resulted in gas explosions injuring consumers. This fact sheet is intended to raise awareness by highlighting the 2016 WA prohibition order and the potential effects on restaurant design and patron safety.
Building and Energy
Fact sheet
06 Sep 2023
Water slides are devices that use water to enable people to slide rapidly along a static structure, mainly under gravity. They are widely found in amusement parks and entertainment centres in Western...
WorkSafe
Bulletin
04 Dec 2023
It has come to the attention of WorkSafe that there are potentially several hundred flying foxes in operation across Western Australia. A flying fox is an amusement device consisting of an elevated...
WorkSafe
Bulletin
28 Sep 2022
16 September 2022 Cybersecurity risk warning Consumer Protection WA has warned that a move to enable businesses and organisations to shorten Australian website addresses could be an opportunity for...
Consumer Protection
Bulletin
16 Sep 2022
This information sheet provides advice for small businesses and workers on hazards and risk controls for inflatable amusement devices in accordance with Work Health and Safety legislation. An...
WorkSafe
Information
04 Dec 2023
This information sheet provides general guidance for workers and persons conducting a business or undertaking (PCBUs) on how to manage the risk of falls at work under the new work health and safety...
WorkSafe
Information
18 Jul 2022
This guide is designed to provide information and practical suggestions that may be helpful to you and others at a time when you are grieving and having to navigate legal and other processes...
WorkSafe
Guide / handbook
30 Mar 2022
This document provides essential information to assist you with your Work Health and Safety Excellence Awards submission. Further information 2024 Work Health and Safety Excellence Awards: Terms and...
WorkSafe
Information
28 Feb 2024
On 11 January 2021, the Department received a report of an incident at a mine site where an electronic cigarette (vape) battery spontaneously ignited in a worker’s pocket while he was travelling in a...
WorkSafe
Bulletin
23 Feb 2021

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Announcements

Media statement from Commerce Minister Sue Ellery Main industry participants enter into mediation over leaking pipes in WA homes The Hon John Chaney SC appointed by the parties to mediate an industry-led solution Former Supreme Court Justice and President of the State Administrative Tribunal, the Hon John Chaney SC, has been appointed to oversee the mediation between builders and the manufacturer...
Building and Energy / Consumer Protection
Media release
07 Mar 2024
WA’s building and plumbing regulator has announced preliminary findings from its investigation into water leaks in Perth homes from a particular brand of polybutylene pipe. Building and Energy’s investigation focused on identifying the cause of failure of Pro-fit polybutylene pipes made by Iplex Australia. Most water leaks occurred in pipes manufactured between mid-2017 and mid-2022. As part of...
Building and Energy
Media release
16 Aug 2023
Electric shock risk if power adaptors do not meet Australian safety standards Check for compliance symbol, insulated pins and no exposed metal when in use Buy from reputable retailers and be cautious about overseas or online sales A rise in electric shock reports has prompted a warning from WA’s energy safety regulator about dangerous travel adaptors that are not approved for use in Australia...
Building and Energy
Media release
13 Jul 2023
43 per cent of button battery products inspected failed to meet product safety standards 19 Infringement Notices issued in WA Button battery emergency department presentations have halved in last two years 43 per cent of inspected products containing button batteries failed to meet product safety standards in Western Australia since mandatory button battery laws came into effect last year. The...
Consumer Protection
Media release
29 Jun 2023
They come in all shapes and sizes to power many different devices, yet every battery has the potential to become a menace if they end up in your rubbish or recycling bin. Some batteries contain toxic chemicals, heavy metals and other pollutants that can contaminate water supplies when they enter landfill, while rechargeable lithium-ion batteries become fire hazards if they are damaged or crushed...
Consumer Protection
Media release
21 Jun 2023
1 April has become a landmark date for checking smoke alarms Activate the test button and check the alarm is not more than 10 years old Useful information and fact sheets at Building and Energy’s website WA’s building and electrical safety regulator wants home owners to look up at their smoke alarms this April Fools’ Day, the landmark date for checking the life-saving devices. Building and Energy...
Building and Energy
Media release
30 Mar 2023
Non-compliant products containing button batteries pulled from Albany shelves Retailers face penalties for failing to comply with mandatory standards Separate inspections reveal most Albany automotive dealers comply with the law Consumer Protection has sounded a warning for retailers to ensure they are complying with mandatory button battery safety laws or face penalties, after a number of...
Consumer Protection
Media release
10 Mar 2023
Use, sale and hire ban for BeefEater BS28200 models made between 2017 and 2019 Seven electrical fires in WA in the past four years Owners should switch off the fridge and contact Electrolux Home Products WA’s electrical safety regulator has banned the use, sale and hire of a BeefEater outdoor display fridge following seven fires in Perth. The prohibition applies to BeefEater BS28200 models made...
Building and Energy
Media release
09 Feb 2023
This Australia Day, many families and friends are planning to get together to make the most of the warm summer day. We all want to have a safe Australia Day, but many summer products can be unsafe if left unattended, not used or stored correctly, particularly with the hot weather expected. For those backyard BBQ gatherings, a portable or in-ground pool may be used to keep cool but they hold...
Consumer Protection
Media release
25 Jan 2023
Vevor 5-in-1 heat press is used to prints designs on clothing and mugs Electrical defects could put users at risk of electric shock Building and Energy has banned the machine’s use, sale or hire in WA Users of a heat press machine could be at risk of electric shock due to defects uncovered by WA’s energy safety regulator. Due to safety concerns, Building and Energy has banned the use, sale or...
Building and Energy
Media release
24 Jan 2023

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