Announcements

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The average price of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 149.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 August 2019, most Caltex sites are increasing their ULP price to 158.9 cpl (hiking by 28 cpl). Most Coles Express sites are increasing their ULP price to 156.9 cpl, most BP...
Consumer Protection
Media release
12 Aug 2019
Two Perth businesses and their director must pay almost $90,000 in fines and costs following a Building and Energy prosecution for falsely claiming to be authorised to do work that only a registered building contractor can carry out. After a five-day trial in the Perth Magistrates Court, Frayson Pty Ltd and an associated company, Instyle Residence Australia Pty Ltd , were found guilty of separate...
Building and Energy
Media release
12 Aug 2019
With Commissioner for Consumer Protection David Hillyard Hotel comparison websites offer to take the hassle out of searching for best value accommodation but instead of saving you money they could leave you out of pocket. One man who recently came to Consumer Protection had paid $137 above the quoted room rate using an American-based comparison site to book a hotel stay in Mandurah – charges,...
Consumer Protection
Media release
09 Aug 2019
Changes to pre-estimated liquidated damages From 1 January 2022, the maximum amount of pre-estimated liquidated damages that a dealer may charge is five per cent. A cooling off period for vehicle sales involving linked finance, removal of special warranties, reduced fees for contract cancellations and the scrapping of sales representatives’ licences are some of the proposed law changes covering...
Consumer Protection
Media release
08 Aug 2019
A property manager has been reprimanded and fined $1,500 by the State Administrative Tribunal for operating without a current certificate of registration. Shamela Rima Neilson was working for an Attadale real estate agency when her real estate sales representative registration expired in March 2017, but continued to carry out duties as a property manager in breach of the Real Estate and Business...
Consumer Protection
Media release
06 Aug 2019
The average price of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 149.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 August 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (hiking by 29 cpl). Most Coles Express sites are increasing their ULP price to 158.9 cpl, most Caltex...
Consumer Protection
Media release
05 Aug 2019
With Commissioner for Consumer Protection David Hillyard Are you paying extra for bills you receive in the mail? Service providers may be charging you a fee to cover the costs of printing and posting your bill – but there may be a way you can avoid the charge. The easiest way is to switch to online billing and receive your bills by email or via the company’s app or website but that is not going...
Consumer Protection
Media release
05 Aug 2019
A construction company has been fined $38,000 (and ordered to pay $8054 in costs) over the incident in 2017 in which 17-year-old Wesley Ballantine died after he fell through a void in the roof of an internal atrium at the old GPO building in Forrest Place, Perth. Valmont (WA) Pty Ltd pleaded guilty to failing to ensure that persons who were not their employees were not exposed to hazards, and was...
WorkSafe
Media release
02 Aug 2019
The review of laws regulating the retirement village sector in WA moves to a new chapter with Consumer Protection embarking on an extensive consultation process with the industry and community before recommending any further changes. The first paper of the second-stage review of the Retirement Villages Act (RV Act), which is now open for consultation, will focus on improving the definition of a...
Consumer Protection
Media release
01 Aug 2019
A Perth window company and its director have been fined a total of $65,000 for not complying with a Building Commissioner’s order to fix incorrect glass installed at a Mandurah home. Malaga-based Barrowman Holdings Pty Ltd , trading as Perth Window and Door Replacement Company , was contracted to supply and install tinted double-glazed windows and doors at the property at a cost of more than $19,...
Building and Energy
Media release
31 Jul 2019
On 30 July 2019, the McGowan Government announced a three-stage plan to improve the bush fire policy framework, including the Map of Bush Fire Prone Areas (the Map). The improvements will reduce the number of residential buildings required to comply with the bush fire construction requirements of the Building Code of Australia (BCA). Stage One will see a new edition of the Map come into effect on...
Building and Energy
Department News
30 Jul 2019
The average price of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 149.6 cpl tomorrow (30 July 2019), so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 30 July 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (hiking by 27 cpl). Most 7-Eleven, BP and Coles Express sites are increasing their ULP...
Consumer Protection
Media release
29 Jul 2019
The Private Sector Labour Relations Division of the Department of Mines, Industry Regulation and Safety is currently undertaking a campaign to promote compliance with state employment laws by beauty salon businesses in the state industrial relations system. The campaign is aimed at businesses operating solely as beauty salons and does not include businesses that are hair and beauty salons or nail...
Labour Relations
Department News
25 Jul 2019
People who receive paper bills in the mail should check to see if it is costing them extra, and if it is, look into how to avoid the extra charge. Commissioner for Consumer Protection David Hillyard said consumers may not realise that many bills they receive in the post could cost them an extra fee. “The fee could be a couple of dollars for some service providers but, for those receiving multiple...
Consumer Protection
Media release
25 Jul 2019
In 2018, the Cabinet Makers Association of Western Australia met with the then Minister for Commerce, in relation to difficulties experienced by cabinet makers in legally claiming progress payments from their clients under the provisions of the Home Building Contracts Act 1991 . The Minister asked the Department of Mines, Industry Regulation and Safety (DMIRS) to investigate options to address...
Building and Energy
Department News
25 Jul 2019
A Perth building company has been found to be negligent and fined $5,000 by the Building Services Board for winning a contract to renovate a chocolate store in Fremantle, but then failing to carry out or supervise the work. Ferhan Developments Pty Ltd (BC102155) of Queens Park and its sole director Chrishan Fernando won a $236,158 tender and were issued a building permit by the City of Fremantle...
Building and Energy
Media release
23 Jul 2019
Thousands of dollars are being lost by WA victims who are led into falling for grant or lottery prize scams by Facebook friends who have had their profiles cloned. The victims get contacted by the cloned friend’s profile via Messenger asking if they had received their money, as their name is on a list of recipients who have won money either from a grant scheme or a lottery. The victims are...
Consumer Protection
Media release
22 Jul 2019
A proactive inspection program looking at safety issues in fuel retailing outlets across WA has found high levels of awareness in some areas, but also some areas of concern. The program, which included service stations selling all brands of fuel in metropolitan and regional areas of the State, was undertaken because workers were seen to be at risk on a number of fronts. WorkSafe Acting Director...
WorkSafe
Media release
22 Jul 2019
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 151.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 23 July 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (increasing by 29 cpl). Most 7-Eleven sites are increasing their ULP price to 159.7 cpl, many BP and...
Consumer Protection
Media release
22 Jul 2019
The Water Corporation advises that a number of important enhancements have been made to asset protection documentation. The changes address safety issues for working on or near assets and clarify a number of ambiguities in the previous documentation. Impacted documents and key changes include: Technical Guidelines for working near Water Corporation Assets Inclusion of a requirement for serious...
Building and Energy
Department News
22 Jul 2019
With Commissioner for Consumer Protection David Hillyard Big name concert announcements lately include U2, the Spice Girls and Michael Bublé coming to Perth. In the excitement and rush to get the best tickets for music, entertainment or sport events we know people can accidentally buy from unauthorised sellers that come up first in an internet search*. Usual consumer rights apply when you buy...
Consumer Protection
Media release
19 Jul 2019
A motor vehicle repairer has been banned from holding a licence for three years, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT) after he admitted being involved in corrupt activities related to vehicle examinations. Peter William Horn of Bibra Lake had breached the Motor Vehicle Repairers Act by engaging in conduct which renders him unfit to be a licensee both as an...
Consumer Protection
Media release
18 Jul 2019
The average price of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 150.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 16 July 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (hiking by 30 cpl). Most Caltex Woolworths and Puma sites are increasing their ULP price to 159.7 cpl,...
Consumer Protection
Media release
15 Jul 2019
With Commissioner for Consumer Protection Penny Lipscombe A super bargain promoted via an online pop-up or social media advertisement is just like an enticing shop window display with ‘sale’ signs. It can be hard to pass up the chance of big discounts or low prices but digital impulse buying may mean you get nothing in return for your money. Consumer Protection’s WA ScamNet team is kept busy...
Consumer Protection
Media release
12 Jul 2019
WorkSafe is conducting a proactive inspection program to look at safety issues for commercial vehicle drivers. The program will continue until the end of the 2019/20 financial year, and will be conducted at road train assembly areas in metropolitan and regional areas of the State. WorkSafe Director Chris Kirwin said today the inspection program was being undertaken as an alternative to larger-...
WorkSafe
Media release
12 Jul 2019

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