Building and Energy provides an avenue for both consumers and builders to resolve disputes relating to workmanship and contractual issues in connection with a regulated building service or home building work contract. An animated has been produced to provide detailed information on the dispute resolution process including what outcomes to expect and how best to deal with complaints with your builder. 

The video is available with translated captions in the following 10 languages.

1. Chinese Simplified (Mandarin) 
2. Vietnamese
3. Korean
4. Arabic 
5. Chinese Traditional (Cantonese)
6. Hazaragi 
7. Karen 
8. Thai 
9. Punjabi
10. Burmese

National Relay Service: 13 36 77
Translating and Interpreting Service (TIS): 13 14 50

View the video with captions in English here.