Around 120 Australians have died as a result of do it yourself (DIY) car maintenance accidents since 2000, while many hundreds have been hospitalised due to injuries and Consumer Protection is keen to see a dramatic drop in these incidents. Research undertaken by the Australian Competition and...

The fees listed below are correct as at the time of publication. Fees are subject to annual review and may change without notice. Associations forms and fees table Topic/Area Form/s Fees from 1 July 2023 All amounts are GST exempt Forming an incorporated association Form 1 - Application for...

Maintaining your car with regular services and repairs will help keep it in good working order and protected by warranty, if this applies. You need to authorise any repair work based on the original quote and any agreed additional work. When you drop your car off for repairs, ask the repairer to...

If you’re buying your first car, here’s a few things to consider: Do you want to buy a new or used car Set your budget Do you want to buy from a licensed dealer or private seller Check the warranty conditions Cooling-off periods don’t apply when you buy a vehicle Complete our used car buyer's...

Car warranties specify what you may be entitled to if you discover a vehicle defect and the process for making a claim. New car warranties Manufacturer's warranty Most new cars come with a manufacturer's warranty covering faults or defects. A manufacturer's warranty promises to repair product...

Small business Consumer Protection provides information which may help small business owners get started or run a successful business. New business - Consumer Protection checklist for new business Selling goods and services - under the Australian Consumer Law (ACL) Licensing - for some occupations...

Telling consumers about their rights When it comes to consumer guarantees, you must be very careful about what you say to consumers about their rights, and the wording of any signs, advertisements or any other documents. What you cannot tell a consumer You must not tell a consumer that a consumer...

Complaints and Problems Consumer Protection can help with a range of consumer right issues such as: Renting / tenancy / landlord problems Your rights when shopping Motor vehicle (Cars, boats and motorbikes) / dealer / mechanic problems Tradespeople and services Funerals Charities, associations and...