Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting, plumbing and contractor payment dispute (Security of Payment Act) eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Consumer concerns
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, and how to contact Wageline and stay informed.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Information about the WA industrial relations system and its coverage, including inquiries and reviews undertaken.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Supplier wage audit
  Information on proactive audits undertaken by Private Sector Labour Relations on suppliers to State Government.
- Building and Construction Consultative Committee
  Information on the Western Australian Building and Construction Consultative Committee.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Mining statutory positions and certificates
  Information about statutory position appointments at mining operations.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- Health and safety topics
  How do I make my workplace safer?
- Petroleum and geothermal energy operations
  Information for operators of petroleum operations.
- Publications, resources and events
  Events, WorkSafe plan, statistics and education resources.
- Consulting with our stakeholders
  Information about consulting with stakeholders.
- Agricultural health and safety
  Provide work health and safety information about the agricultural sector including guidance, checklists, and latest news.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Small business safety
  Your guide to safety and health in small business.
- Historical safety and health law
  Safety and health legislation prior to 2022.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer

Topics

Handy guide to BE Safe – RCD safety switches

DOWNLOAD THE HANDY GUIDE TO BE SAFE Click here to download the guide

Hi there – here’s a handy tip! To help protect yourself and your family from an electrical fault, test your RCD safety switches. If you feel...

Residual current devices (RCDs)

24 Feb 2014

Do not knock campaign

WATCH

If you do not wish to deal with uninvited door to door sellers you should display a Do Not Knock sticker on your front door or near the doorbell. Donations to charity, where no sale is involved, are not unsolicited consumer agreements. This includes donations received by a third party or contractor...

Door to door and telephone sales

21 Feb 2014

Times allowed to contact consumers

There are different times set by law for when a salesperson is allowed to contact you depending on whether the contact is by phone or in person. By phone Telemarketing calls and fax marketing must not be made on: Sunday or a public holiday; Weekdays - before 9 am or after 8 pm; or Saturday - before...

Door to door and telephone sales

21 Feb 2014

Telemarketing

If you agree to buy something from a telemarketer you must be given a contract. The contract must be: in writing; expressed in plain language, legible and clear; delivered within five business days (or longer if you agree), in person, by post or (if you agree) by email . The contract must clearly...

Door to door and telephone sales

21 Feb 2014

RCD rules

RCD laws Information about RCD laws for homeowners, real estate agents, settlement agents, landlords, tenants and property managers. RCDs must be installed in accordance with the Electricity Regulations to protect all power and lighting circuits. Homeowners A minimum of two RCDs protecting all...

Residual current devices (RCDs)

20 Feb 2014

Travelling conmen

Have travelling con men knocked on your door? If the travelling con men are on your property or in your immediate area, call Police on 131 444. If they have left the area, contact Crimestoppers 1800 333 000. Western Australians are being ripped off by 'bitumen bandits' and other dodgy con men...

Tradespeople

20 Feb 2014

Car buyer's checklist

WATCH

Planning to buy a car? Whether it’s your first car , a new car or a used car you’re purchasing, you should always carry out a few pre-purchase checks before you agree to take it home. On this page: Check registration and vehicle plates Check the condition of the car Test drive Perform a PPSR search...

Buying a vehicle or boat

20 Feb 2014

Buying a used car

WATCH

You can buy a used car through a: Licensed dealer Private seller Auctioneer Licensed dealer Buying a car through a dealer provides you with some automatic consumer protections, flexibility to compare options and avoids the stress of negotiating with private sellers. Dealers can only sell cars that...

Buying a vehicle or boat

20 Feb 2014

Buying a new car

If you’re planning on buying a new car, here’s some things to consider: Know your budget and what you want from a car (size, use etc.); Arrange finance (if applicable) Check the contract conditions Understand there is no cooling-off period Check the warranty conditions Insure your car Conduct pre-...

Buying a vehicle or boat

20 Feb 2014

Odometer tampering

A car’s odometer reading can indicate kilometres the car has actually travelled and whether the necessary checks, services and repairs have been carried out at the required times. A valid and correct odometer reading is necessary to maintaining the car’s mechanical safety. The odometer can be found...

Buying a vehicle or boat

20 Feb 2014

Publications

My shopping rights - Tamil

READ

My Shopping Rights flash cards and posters in - Tamil

Consumer Protection

Promotions

29 May 2014

My shopping rights - Nepalese

READ

My Shopping Rights flash cards and posters in - Nepalese

Consumer Protection

Promotions

29 May 2014

Auto LP gas safety

READ

A guide for the safe operation of an LP gas powered vehicle. Auto LP Gas safety Just like other forms of energy, LP gas (liquefied petroleum gas) is safe when treated properly. A correctly installed...

Brochure

30 Apr 2014

My shopping rights - Karen

READ

My Shopping Rights flash cards and posters in - Karen

Consumer Protection

Promotions

29 May 2014

My shopping rights - Farsi

READ

My shopping rights flash cards and posters in - Farsi

Consumer Protection

Promotions

29 May 2014

My shopping rights - English

READ

My Shopping Rights flash cards and posters in - English

Consumer Protection

Promotions

29 May 2014

LP Gas cylinder safety in bushfire prone areas

READ

Guidelines for the storage of LP Gas cylinders on properties in bushfire prone areas.

Building and Energy

Brochure

19 Jul 2019

My shopping rights - Dinka

READ

My shopping rights flash cards and posters in - Dinka

Consumer Protection

Promotions

29 May 2014

My shopping rights - Arabic

READ

My Shopping Rights flash cards and posters in Arabic

Consumer Protection

Promotions

29 May 2014

Special retail shop application for certificate

READ

If you want to trade as a special retail shop you must apply for a certificate. Qualified applications will be processed promptly and free of charge. Lodging an application An application can be...

Consumer Protection

Form – application

04 Dec 2023

Announcements

Family violence, child safety, funeral insurance in awards spotlight

Winners of 2022 WA Consumer Protection Awards announced The awards recognise individuals and groups whose work advances protecting consumer rights in the community A tenancy advocate and financial counsellor, a domestic violence support group, a child safety program and media stories about funeral insurance were the winners of the 2022 Consumer Protection Awards. The winners were announced during...

Consumer Protection

Media release

02 Aug 2022

Retirement village law reform to make village life fairer and easier

Retirement village law reform to make village life fairer and easierGovernment proposes wide-ranging reforms to retirement village laws in WA Law changes will make retirement village living fairer and easier for seniors A 12-month limit to the payment of exit entitlements will be introduced A revamp of laws regulating retirement villages in Western Australia is planned with the McGowan Government...

Consumer Protection

Media release

02 Aug 2022

Plumbing court case taps into risks of unlicensed work – Stewart Newby

PLUMBERS LICENSING BOARD – MEDIA STATEMENT Western Australia’s plumbing regulator is reminding consumers that plumbing work on water supply, sanitation and drainage must be carried out by licensed plumbers. The Plumbers Licensing Board has warned that incorrect or uncertified plumbing work can cause property damage and compromise public health and safety. The warning was issued by the Board...

Building and Energy

Media release

28 Jul 2022

Fines for failing to lodge tenancy bonds and trust account violations (Graeme Garwood / Harcourts Rockingham / Sand Dollar WA Pty Ltd)

Rockingham real estate agency and licensee fined a total of $23,000 Inaccuracies in trust account records and tenancy bonds lodged too late Warning to agents to ensure trust account accuracy and timely bond lodgements A Rockingham real estate agency and its licensee have been fined a total of $23,000 by the State Administrative Tribunal (SAT) for failing to lodge tenancy bonds with the Bond...

Consumer Protection

Media release

27 Jul 2022

Alert to Perth motorists - fill up now to beat the petrol price rise

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 27 July 2022), the average price of regular unleaded petrol (ULP) will increase by over 23 cents per litre (cpl) to 186.5 cpl. Ampol, Caltex Woolworths and Coles Express hiking by up to 44 cpl up to 199.9 cpl; 7-Eleven up to 195...

Consumer Protection

Media release

26 Jul 2022

New video: Building supply chain delays

Further to the Government’s commitment to ensure consumers have resources to navigate the challenges in the building industry right now, Building and Energy has produced a short video as part of its education campaign. The video helps to explain the reasons for the current market conditions and what protections are in place to help. Watch the video here Other information available includes: A...

Building and Energy

Department News

25 Jul 2022

Commissioner's Blog: Watch out for rogue removalists

Moving house is widely considered to be one of life’s most stressful events, so we always urge consumers to choose their removalist carefully to avoid any extra drama on the day. Consumer Protection has recently received a growing number of complaints about the conduct of removalists advertising on social media. Initially the trader quotes an hourly rate and requests a small deposit, however upon...

Consumer Protection

Media release

21 Jul 2022

Dog breeder failing to provide refunds after non-delivery of puppies (Cassandra “Cassie” Warren)

Puppies not delivered on agreed dates and deposits not returned Seven WA consumers still waiting for their money back after cancelling orders Consumers urged to buy existing puppies and not rely on breeding programs A consumer alert has been issued relating to the failure of a dog breeder to deliver within an agreed time and provide refunds requested by numerous customers. Consumer Protection has...

Consumer Protection

Media release

21 Jul 2022

Fine for sub-standard land valuations of four WA properties (Graeme MacEwan)

Land valuer fined $4,000 for failing to meet accepted industry standards Inaccurate valuations have implications for buyers, sellers and tax purposes Maintaining standards is vital in upholding community confidence in the industry An Applecross land valuer has been reprimanded and fined $4,000 by the State Administrative Tribunal for failing to maintain basic industry standards when preparing...

Consumer Protection

Media release

20 Jul 2022

Surge in investment crypto scams driving losses towards record levels

Investment, particularly cryptocurrency, scams make up almost half of losses in 2022 $4.1 million dollars were conned out of 71 WA investors so far this year Potential investors urged to first seek professional advice from a licensed advisor Investment scams mostly involving cryptocurrencies are driving a surge in losses reported by WA victims to record levels in 2022. These scams now represent...

Consumer Protection

Media release

18 Jul 2022

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