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Tel: 1300 307 877
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24 hour serious incident and fatality reporting line
Freecall: 1800 678 198
Mason Bird Building
303 Sevenoaks St
Cannington WA 6107
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Consistent with the principles of proportionality and responsiveness, resources available for investigation of incidents are devoted to the most serious cases. WorkSafe investigations are undertaken for a range of reasons, which include: The scope and scale of an investigation varies depending upon the nature of the issue and the compliance tools being used or considered. Investigations will generally involve: In line with the regulator’s role and functions, WorkSafe investigates incidents when information suggests a potential breach of the WHS Act may have occurred and: The primary purpose of these investigations is to identify: It is not possible for the regulator to investigate all issues of non-compliance with the WHS laws that are uncovered in the course of an inspection or in response to a complaint. Priority matters for investigations include: In determining which complaints or reports of incidents, injury or disease to investigate and in deciding the level of resources to be deployed, the regulator will consider the following factors: WorkSafe will investigate incidents occurring at a workplace, involving serious injury or illness to a worker which occurs as a result of exposure to a hazard. Decisions as to whether investigation into a serious injury or illness event will be conducted is determined by assessment of the WorkSafe triage criteria of: WorkSafe will investigate notifications of fatality incidents when they occur to a person: Generally, WorkSafe will not investigate the specific circumstance of a suicide event on the basis that the Coroner of Western Australian investigates such matters. In some circumstances WorkSafe may conduct investigations into a workplace’s management of psychosocial hazards following notification of a suicide event which may have connection to that workplace. Where multiple or concurrent PCBU’s with duties are identified, WorkSafe will reach separate and individual outcomes in relation to the respective PCBU based on the evidence and facts established in relation to their respective legislative duties. Accordingly, there will be circumstances where WorkSafe reaches different investigative outcomes in relation to PCBUs with duties relevant to a singular incident. WorkSafe may not investigate the following: In some instances, an incident may fall under multiple jurisdictions. As such, WorkSafe may decide not investigate a matter that is under investigation by another agency, such as WAPOL. WorkSafe may defer investigative action when an external regulator has criminal proceedings relating to an incident which is before an appropriate court. Matters for investigation
Serious injury or illness incidents
Fatality incidents
Suicide events
Investigation of multiple and or concurrent PCBUs
Instances where WorkSafe may not investigate
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