Wageline Western Australia deals with queries about:

• pay rates, leave entitlements and other employment arrangements for employers and employees in the WA state industrial relations system - the state system covers business which operate as sole traders, unincorporated partnerships, unincorporated trust arrangements and any incorporated associations or not for profit bodies that are not trading or financial corporations
• long service leave for employees working in WA
• laws on when and where children under 15 can work in WA

Wageline cannot answer employment queries about Pty Ltd businesses (unless related to long service leave or when children under 15 can work) or pay and conditions under national modern awards.  If your query relates to Pty Ltd business please contact the Fair Work Ombudsman on 13 13 94 or visit fairwork.gov.au. 

Contact Wageline via email - wageline@dmirs.wa.gov.au or phone 1300 655 266.

Wageline's website may have the information you are looking for:

• the private sector employers and employees section includes pay rates, leave and other entitlements for state system employers and employees including Wageline's WA award summaries and minimum pay rates for award free employees

• the public holidays page has the dates for Western Australia's public holidays

• the long service leave section outlines the long service leave entitlements in WA for state system and many national system employees

• the when children can work section details child employment laws that apply to all Western Australian employers, including specific information on:

• employment of children in a shop restaurant, fast food or takeaway food business
• employment of children laws in WA - horse riding schools and equestrian centres

• the proactive compliance campaigns page details current awareness raising and compliance campaigns
  • the Employment obligations in nails salons campaign page has information for business owners in this industry

• Wageline's leave calculation guides assist employers and employees work out annual leave, sick and carer's leave and long service leave entitlements 

• the record keeping requirements page provides essential information for all employers on record keeping obligations and Wageline's record keeping templates

• the complaints about underpayments page outlines the process to follow for:
  • private sector state system employees who believe they have not received correct pay rates or entitlements under a WA award or the Minimum Conditions of Employment Act 1993
  • employees covered by the Long Service Leave Act 1958 who believe they have not received their correct long service entitlement

Contact Wageline via wageline@dmirs.wa.gov.au or call 1300 655 266 within Western Australia or 08 6251 2100 from other states. 

Wageline's opening hours are:

• 8.30am to 4.30pm Monday, Tuesday, Thursday and Friday
• ​10am to 4.30pm Wednesdays

For other resources, visit the where else you can get help page.